Return Policy & Exchanges

Understanding Our Return Policy

We ship to all countries with DHL Express, providing a tracking number for every order. Delivery takes 2–4 working days with express shipping. For more details on returns and exchanges, please refer to our return policy.

What is Our Return Policy?

Our return policy is designed to make your shopping experience as smooth as possible. If you are not completely satisfied with your purchase, you can return any item within 30 days of receipt. We believe this practice not only safeguards our customers but also reinforces our commitment to quality. As long as the items are unused and in their original packaging, we will accept the return, so you can shop confidently, knowing you have options if your purchase isn't perfect.

How to Process a Return

Processing a return is simple and straightforward. Start by visiting our website and navigating to the 'Returns' section. Here, you will find a form you can fill out. However, you must include your order number and the reason for your return. Once your request is approved, we will send you a return shipping label. Follow the instructions to return your item, ensuring you package it safely. This effort is essential because it helps us assess the condition of the product and improves our service.

Exchanges and Refunds

We offer exchanges if you'd like to swap your item for a different size or color. You'll need to follow the same return process, but indicate your exchange preference on the form. Refunds will be processed within 7-10 business days after receiving your item. We understand that timely transactions are crucial for our customers, and that’s why we strive to make refunds as quick as possible. So, if an item isn't to your liking, our return policy ensures you have other options without hassle.